Frequently asked questions.
Will I be able to bring my cat/dog in?
We welcome pets to Aberdeen Gardens, provided you are independent in caring for your pet and your pet is a good “fit” for our community. If you have a pet, please ask about our pet policies.
Is there controlled access?
The door is secured at night, and there is always staff available which will allow you the freedom to come and go as you please while ensuring safety and peace of mind.
Do you have an “emergency” call system to use in case of problems?
You will have access to our 24-hour Emergency Response System.
Will I be able to bring my vehicle?
Yes, you are welcome to bring you car. There is ample parking available for licensed drivers who have their own vehicles.
What about my privacy?
To protect your privacy and to ensure security, we do not display a directory at the front door nor will staff give out your Suite or phone number. We will be happy to provide you with more information regarding our privacy policies when you move in, or upon request.
Visiting hours are anytime. Our dedicated staff are available day and night to allow your loved ones access to visit while protecting your privacy.
Can I go out anytime I want?
You may come and go as you please. For fire and safety purposes, we just ask that you sign-out when leaving and sign back in once you return. The sign out in book is located at the Front Desk.
What if I want to have family in for dinner?
Family and friends are welcome to join you in your home anytime. We ask that you notify the Front Desk so that they may ensure that a table is set-up for your company. Payment may be arranged through our Front Desk.
Can I have a family member stay with me?
Family and friends from out of town are welcome to enjoy a “hotel stay” with us which will include meals at very reasonable rates, provided there is a Suite available at that time. If you have adequate extra space in your Suite you are welcome to have a short-term guest stay for a limited amount of time. For fire and safety purposes we ask that you notify us of the arrival and departure dates of your guest.
Is there 24-hour security?
There will be professional staff in the building 24 hours a day to ensure your security. They will be available to you at all times with a simple call, and would be pleased to check on you through the night if you have any concerns.
Do I have to sign a lease?
We ask all residents to sign a lease in order to ensure everyone is aware of their rights and the standards of the community. At that time, the charges for all services will be explained and provided in writing to ensure you are provided with complete financial information. However, you are not held to a long-term lease at any time, and we will request only 30 days notice if you wish to leave Aberdeen Gardens for any reason.
Talk to Us.
We are always here to help. If you have any other questions, don’t hesitate to contact us at any time.
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Choosing Your Senior