{"id":1013,"date":"2023-12-12T14:05:49","date_gmt":"2023-12-12T19:05:49","guid":{"rendered":"http:\/\/harmonyhill.joeyai.cloud\/?page_id=1013"},"modified":"2025-07-16T09:03:16","modified_gmt":"2025-07-16T13:03:16","slug":"faq","status":"publish","type":"page","link":"https:\/\/levseniorliving.com\/harmony-hill\/senior-apartments\/faq\/","title":{"rendered":"Seniors Apartments | FAQs"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\">Frequently asked questions.<\/h3>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-7 col-lg-8 pe-xl-5\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\"><div class=\"faq-content\">\n    <ul>\n            <li>\n            <h5>What is included in the price?<\/h5>\n            <div>\n            Rates will include:\r\n\r\n* All utilities\r\n* Regular maintenance services\r\n* Cable TV, Internet services and Telephone (includes unlimited long distance calls anywhere in Canada and the US)\r\n* Access to amenities in the Retirement Community (Pool, Bistro, Tuck Shop, Lounges, Billiards, Library, Theatre, Spa)\r\n* Social activity calendar            <\/div>\n        <\/li>\n\n                <li>\n            <h5>Are we able to access other services?<\/h5>\n            <div>\n            <p>Weekly housekeeping service, meal plans, underground parking and storage lockers can be purchased for additional fees. Also, feel free to stop by the Bistro for a quick soup and sandwich lunch, or browse for necessities in our Tuck Shop.<\/p>\n            <\/div>\n        <\/li>\n\n                <li>\n            <h5>Are we able to access Harmony Square?<\/h5>\n            <div>\n            <p>Absolutely! You can choose to be as independent as you wish, while still having the opportunity to access Harmony Square and the amenities that it offers.<\/p>\n            <\/div>\n        <\/li>\n\n                <li>\n            <h5>Will I be able to bring my pet to live with me?<\/h5>\n            <div>\n            <p>Yes! Please ask and we will provide you with a copy of our pet policy prior to moving in.<\/p>\n            <\/div>\n        <\/li>\n\n                <li>\n            <h5>Is the building secure?<\/h5>\n            <div>\n            <p>All exterior doors are secured and you will have your own personal key to come and go as you please.<\/p>\n            <\/div>\n        <\/li>\n\n                <li>\n            <h5>What happens if I need care or support?<\/h5>\n            <div>\n            <p>We recognize that care needs change from time to time. Should you find that you are in need of care of nursing support you can; move in to an available suite in the Orchard or Grove, where our in-house team can support you, or you can enlist the support from a community agency who can provide that support to you in your apartment.<\/p>\n            <\/div>\n        <\/li>\n\n                <li>\n            <h5>Do I have to sign a lease?<\/h5>\n            <div>\n            <p>We require all tenants of the Forest to sign a lease. At the time of signing, all applicable charges and clauses will be explained to you and provided in writing so that you are well informed.<\/p>\n            <\/div>\n        <\/li>\n\n            <\/ul>\n<\/div>\n<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-5 col-lg-4 faq-side ps-lg-5\">\n\t\t\t\n<div class=\"wp-bootstrap-blocks-row row lev-sl-resources g-0\">\n\t\n\n<div class=\"col-12 col-lg-4 col-xl-3 box\">\n\t\t\t\n\n<h3 class=\"wp-block-heading\">More<br>Questions?<\/h3>\n\n\n\n<p class=\"green wp-block-paragraph\">Talk to Us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We are always here to help. If you have any other questions, don\u2019t hesitate to contact us at any time.<\/p>\n\n\n\n<p class=\"link-btn p-0 alt2 wp-block-paragraph\"><a href=\"mailto:askharmony@levliving.com\">askharmony@levliving.com<\/a><\/p>\n\n\n\n<p class=\"link-btn p-0 alt2 wp-block-paragraph\"><a href=\"tel:9054280555\">(905) 428-0555<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-lg-8 col-xl-9 ps-lg-5 lev-articles\">\n\t\t\t\n\n<h4 class=\"pt-lg-3 blue mt-5 mt-lg-4 wp-block-heading\">Lev senior living resources<\/h4>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/levseniorliving.com\/choosing-your-senior-living-community\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/levseniorliving.com\/harmony-hill\/wp-content\/uploads\/2023\/09\/4106443.webp\" alt=\"\" class=\"wp-image-244\"\/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Choosing Your Senior<br>Living Community<\/p>\n\n\n\n<p class=\"link wp-block-paragraph\"><a href=\"https:\/\/levseniorliving.com\/choosing-your-senior-living-community\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read More<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4 cost-comparison\">\n\t\t\t\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/levseniorliving.com\/cost-comparison\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/levseniorliving.com\/harmony-hill\/wp-content\/uploads\/2023\/09\/cost.webp\" alt=\"\" class=\"wp-image-247\"\/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Cost Comparison<\/p>\n\n\n\n<p class=\"link wp-block-paragraph\"><a href=\"https:\/\/levseniorliving.com\/cost-comparison\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read More<\/a><\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-4\">\n\t\t\t\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/levseniorliving.com\/downsizing-tips\/\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/levseniorliving.com\/harmony-hill\/wp-content\/uploads\/2023\/09\/downsizing.webp\" alt=\"\" class=\"wp-image-249\"\/><\/a><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Downsizing Tips<\/p>\n\n\n\n<p class=\"link wp-block-paragraph\"><a href=\"https:\/\/levseniorliving.com\/downsizing-tips\/\" data-type=\"URL\" data-id=\"https:\/\/levseniorliving.com\/cost-comparison\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read More<\/a><\/p>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-container container mb-0 text-center py-5 mt-4\">\n\t\n\n<p class=\"link-btn me-lg-4 message p-0 wp-block-paragraph\"><a href=\"https:\/\/levseniorliving.com\/harmony-hill\/contact\/\" data-type=\"page\" data-id=\"282\">Send A Message<\/a>   <\/p>\n\n\n\n<p class=\"link-btn download p-0 wp-block-paragraph\"><a href=\"https:\/\/levseniorliving.com\/harmony-hill\/wp-content\/uploads\/2024\/03\/ForestOverview.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Forest Overview<\/a>  <\/p>\n\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions.<\/p>\n","protected":false},"author":1,"featured_media":1002,"parent":871,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"templates\/senior-apartment-page.php","meta":{"footnotes":""},"class_list":["post-1013","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.8 - 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